New Health: Compassionate Care is our Hallmark

Working at New Health is the culmination of a dream that began for me at the age of three, when I was already dressing up as a nurse, eager to follow in the footsteps of my mom. When she talked at home about the people she had helped during the day, her eyes would light up, and often tear up, and her compassion was contagious. I don’t remember a day when I ever doubted that I was meant to be in this role. Nursing was always in my blood.

I have cared for patients since 1984, working throughout my career with people who are struggling in some way or another with pain. Particularly with chronic pain patients, I have seen the emotional need that is almost always there alongside the pain. That is why I was excited to become a part of New Health’s vision, treating behavior health needs in coordination with pain management. Behavioral health is a huge piece that has been missing from chronic pain care treatment until now. Putting these two key components together is the right thing to do. It helps keep patients with chronic pain from becoming addicted to pain medication, or it helps free them from that addiction, and it gives them the necessary tools to rejoin society.

We have had patients come to us uncertain about how their appointment would go, and they leave New Health with tears of relief in their eyes. They have been surprised and so grateful to finally get the time they need to explain the full picture of their health struggles to a doctor who looks them in the eye and really listens. In addition, patients spend time with a therapist and with other patients who understand how hard it can be to hold everything together at home and at work while struggling through pain. They tell us they have never had an experience quite like this before. They have never felt like they were truly being heard until now.

Many of our patients come to us as Medicaid or Medicare patients, after frustrating experiences where they haven’t had access to the care they deserve in a timely manner. At New Health, we embrace those patients, we welcome them in and we get to work. We know that each patient who walks through our doors has a real struggle with pain, and they are likely someone’s parent or uncle or sibling or child.

Our doctors, nurses and therapists problem-solve together for our patients and work as a team toward one goal – to get to the root of the problem and fix it. We want each of our patients functioning, happy and back into what they enjoy doing that gives them a sense of purpose. To me, this type of all-inclusive health care setting is one-of-a kind.

Denise Finn-Zinn has provided direct patient care, oversight of surgical cases and management of nursing staff for more than 30 years. She is a graduate of Villanova University. At New Health, Denise actively participates in clinical care advancements and implementation of new surgery center standards with a focus on ensuring patient satisfaction, quality and safety.

Introducing New Health: A New Model for Pain Treatment

Accessing the right treatment plan can be a challenge for anyone suffering from chronic or acute pain. For patients without financial resources or private health insurance, the obstacles can be insurmountable.

That’s why we’re excited to introduce you to New Health Pain Treatment Centers, which offers comprehensive pain treatment to a range of patients, some of whom are currently underserved. We believe all patients deserve the best care possible and the opportunity to return to a high quality of life.

Chances are, you haven’t run across a delivery model like New Health. Pain treatment – like many other areas of health care — has historically operated in silos, with different entities providing diagnosis and treatment planning, imaging, physical therapy, surgery and other services. This can lead to disjointed care, where patients are more likely to fall through the cracks and receive less-than-optimum outcomes.

And almost always missing from the equation is behavioral health, despite more than 22,000 Coloradans reporting dependence on opioids. Chronic and acute pain can take a devastating toll on the mind and body, and difficulty in one area will affect the other. New Health believes it is irresponsible to provide pain treatment without behavioral health support. That’s why we require an initial assessment and ongoing behavioral health treatment for patients with chronic pain. Individual and group therapy provides patients with the treatment and tools to help them manage their pain from the inside out. Whether behavioral health symptoms are new or previously diagnosed, New Health patients will receive the services and support to help address mental health concerns throughout their treatment.

As you can see, at New Health, we take a whole-person approach. Offering a comprehensive range of services under one umbrella means patients receive the appropriate treatment in a convenient and coordinated fashion. Providers seamlessly share information in real time, and treatment plans are adjusted to reflect patient progress and individual needs.

I grew up in Colorado, but my career has led me to New Mexico, Texas and, most recently, Florida. People often ask what brought me back. Yes, it’s good to be home. But more than that, I’m excited to be part of an organization delivering ground-breaking care to underserved populations. Everyone deserves high-quality care delivered with dignity and respect. At New Health, we’re breaking down silos and serving an urgent need for comprehensive pain treatment. And in health care, it doesn’t get much better than that.

Integrating Medical Care with Mental Wellness

When suffering from chronic pain, it’s not just the body that hurts. Physical pain also affects mental health, emotional well-being and quality of life. Chronic pain may also cause or increase worry, anxiety, frustration, anger and depression, making the physical pain worse and hampering abilities to cope.

That is why a whole-person approach is an integral part of health care at New Health. We understand that physical, emotional and mental health care are connected, especially for patients with chronic pain.

Our unique approach allows patients to experience optimal pain relief and feel empowered to more fully participate in their lives. Patients receive valuable tools and skills to help minimize or avoid opiates while learning how to successfully navigate the mental and emotional difficulties that almost always accompany physical pain. This is critical now more than ever since as a country we are seeing a high risk for addiction in patients with chronic pain as well as the overuse of opiate medications.

At New Health, our intake assessment helps identify the physical, psychological and social factors that are having an affect on a person’s health. Our doctors and therapists work together as a team to formulate a treatment plan and make sure each patient’s individual physical and mental wellness needs are met.

Regardless of where a person is in their journey with pain, we meet them there and help them find the best path forward through high-quality, integrated medical and behavioral health care.

Unlike most pain treatment centers, New Health offers group therapy, which allows patients to enjoy the support of other patients with similar struggles. We also provide individual sessions for those who need more emotional support or additional coping skills to overcome their challenges.

Aside from our chronic pain treatment, New Health is happy to serve people who come to us struggling with addiction to opiates, alcohol, stimulants and/or any other substance. We offer various levels of addiction treatment, including intensive outpatient therapy (IOP).Our qualified team carefully monitors progress to make sure each of our patients has the tools needed in recovery to succeed in their long-term treatment goals.

Our therapy is designed to help patients become physically, mentally and emotionally stronger so they can live happier, healthier lives. Even patients not struggling with chronic pain can enroll in our addiction treatment services. Regardless of a patient’s situation, they are welcome, and we can help.

If you or someone you know is suffering from chronic pain and/or addiction, you don’t have to fight this battle alone. We are not afraid to tackle this with you.

Connect with us today at 720.274.0341 or here so we can start helping you find a better way forward.